It’s Monday and we’re back with another episode of The 15 Minute Problem!
Every week we source smart process and solution-oriented IT professionals and ask them to break down one problem they’ve experienced in IT, then share their solution.
In this episode, we break down the challenge of MDM and anti-virus deployment in a Greenfield environment… under deadline. James Tommey, Director of IT at Disco, walks us through a hypothetical he’s experienced many times in his career: you enter an organization and are sifting through the backlog only to be derailed by a mandatory compliance requirement with a stringent deadline that requires IT implementation. He shares his process on how to break it down into the right size project, how to to build trust in the deployment, and the inevitable of the Valley of Despair along the way.