An interview with Kyle Dubose, who manages workplace infrastructure at Brandless.
What do you ACTUALLY do?
I do everything from replacing a mouse, troubleshooting an ISP outage, mounting a TV, or overseeing building contractors.
What types of devices do you support?
We’re primarily Mac, but I have a scattering of Chrome and Windows devices.
What's your favorite piece of tech?
That’s tough — iPhone XS, AirPods, or this impressive USB jump drive that has both USB-A and USB-C connectors.
What tools or apps are most important to your job?
Do you prefer hands-on, or troubleshooting from afar?
Favorite thing about your IT environment?
The people and the mission, Brandless is a fantastic company with incredible values, and it shows that every person here holds our community close to their heart.
Thing you'd most like to change about it?
Speed, as a team of one managing both IT and Facilities people often want things faster than I’m able to provide.
What's on your desk?
Post-its, pens, coffee, water, and headphones.